If you have previously worked with Solar Innovations, Inc. as the primary contact on a project, you may know that Solar is REALLY BIG on photographs. When you get a call from your estimator, project manager, shipping coordinator, or sales representative requesting photos, the intent of our request is to make your job and ours a bit smoother from quote to installation.
QUOTE
Upon initial quote, you may be asked to provide site photos, as well as photos of the surrounding structures. This allows our team to be certain that the site will be able to “accept” the product you have requested and ensure that the structure will fit with the surrounding architecture.
Again during the installation and/or product pick-up or delivery phases, the Solar project manager will request photos. Each of the following services has specific photo requirements to ensure efficiency. The Solar team will ask for two sets of photos: one set before drawings are created, and if Solar is installing, one set taken 72 hours before we go to the site to ensure the site reflects what we had expected. The second set of photos will help us to finish the last minutes details and be sure our crews have the appropriate equipment to complete the job safely.
PICK UP
When customers pick up a product with their own equipment, it is especially important to have photographs (and dimensions) of the vehicle that will be used. Often times, our product packaging and type of crate supplied is affected by the pick-up vehicle. Knowing whether the crate will be side loaded or loaded from the rear of the truck, and if the product pieces will be wrapped independently or not is critical. Also, having the maximum weight of the vehicle can make things much easier for our team. Solar makes every effort to use green methods and greater efficiency when packing, so all of this information can help us to preserve our natural environment.
INSTALLATION
Pictures of the openings for operable doors and windows and photos of curbs for skylights and structures are needed for installation. If base walls are included, please send photographs of the base walls. Photos of the area surrounding the structure are exceptionally important as well because it allows for logistics planning for site installation. They should allow the team to see where the product is being installed (first or second floor, etc.) so the team can determine if the ground is in an acceptable condition for scaffolding and if ladders are going to be appropriate.
DELIVERY
For delivery, and ultimately installation, photos from the delivery point to the installation location are exceptionally helpful as they can show any entry ways the product will be carried through, the number of stairs required to reach the installation site, and any other obstructions which our packing department must prepare for and obstacles the installation team will face.
COMPLETION
It is also important to note that finished photographs are required for warranty validation. Please send your finished project photos to your project’s PM.
By taking the time to submit photos for your project, especially for shipping/pick up and installation, and the job site, Solar can be better prepared and maximize the efficiency of time for all parties involved. For instructions on sending photos via e-mail or using the Solar FTP site, please contact your sales representative or project manager for instructions. We appreciate our customers working with us to make each project a success.
Solar Innovations, Inc.’s product line consists of, but is not limited to:
• Conservatories
• Sunrooms
• Greenhouses
• Hobby Greenhouses
• Pool Enclosures and Spa Enclosures
• Folding Glass Walls and Folding Glass Windows
• Sliding Glass Doors and Sliding Glass Windows
• Curtain Walls and Window Walls
• Canopies and Walkways
• Storefronts
• Skylights
• Terrace Doors and French Doors
• Awning Windows, Casement Windows, Garden Windows, Hopper Windows, and Hung Windows
• Tilt Turn Windows and Tilt Turn Doors
• Tilt Slide Windows and Tilt Slide Doors
• Lift Slide Doors and Windows
• Pivot Doors
• Stacking Glass Walls and Stacking Glass Windows
• Timber Walls (Wood Curtain Walls)
• Screen Systems
• Car Washes
Please contact Solar Innovations, Inc. at skylight@solarinnovations.com or call (800)618-0669 or (570)915-1500.
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